ae111 Privacy Policy — Your Data Protection
This policy explains how ae111 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before using our platform.
Updated: 2026
What information does ae111 collect?
Ae111 collects several categories of information from users during registration, platform use, and financial transactions. This information is gathered either directly from users or automatically through standard tracking technologies.
Full name, Malaysian phone number, email address, date of birth, and password (stored in encrypted form). This information is required to create and verify your ae111 account.
Deposit and withdrawal transaction details in Malaysian Ringgit (RM), including the payment method used such as FPX or Touch 'n Go eWallet. Full account numbers are never stored on ae111's servers.
IP address, device type, operating system, browser type, screen resolution, and app version. This information is used to verify login session security and optimise the user experience.
Pages visited, games played, session duration, betting history, and interactions with platform features. This data helps ae111 improve its services and identify technical issues.
How is your information used?
All information collected by ae111 is used solely for purposes related to platform operations and service improvement. ae111 will not use user data for unrelated purposes without consent.
- Identity verification and account security: Ensuring that every login is legitimate and protecting your account from unauthorised access.
- Financial transaction processing: Processing deposits, withdrawals, and bonus payments in Malaysian Ringgit quickly and accurately.
- Enhancing the user experience: Personalising content, game recommendations, and promotional offers based on your usage habits.
- Service communications: Sending important notifications related to your account, transactions, changes to terms, or relevant offers.
- Fraud prevention: Detecting and investigating suspicious activity or conduct that violates ae111's platform terms of use.
- Legal compliance: Ensuring compliance with all applicable laws and regulations governing platform operations.
How does ae111 use cookies and tracking?
Ae111 uses cookies — small text files stored on your device — to enhance the platform's functionality and user experience. Cookies allow the ae111 platform to recognise you during a login session, save your preference settings, and ensure smooth navigation across different sections of the platform.
Ae111 uses several types of cookies:
Required for core platform functions such as login, session security, and navigation. Cannot be disabled.
Helps ae111 understand how users interact with the platform in order to drive continuous improvement.
Saving your language preference, display settings, and other preferences so you don't have to configure them each time.
Most web browsers allow you to manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the ae111 platform.
How long is data retained, and who can access it?
Data storage and security
Ae111 user data is stored on servers protected with SSL encryption and technical security measures that meet industry standards. Access to user data is restricted to ae111 staff who require it solely within the scope of their responsibilities.
Ae111 retains user data for as long as the account remains active or as long as necessary to fulfil the purposes stated in this policy, including legal and audit requirements. Once an account is officially closed and all obligations are settled, personal data will be deleted or anonymised within a reasonable timeframe.
Third-party sharing
Ae111 does not sell, rent, or share users' personal information with third parties for marketing purposes. ae111 will only share data with third parties in the following situations:
- Payment processors: Transaction information required to process deposits and withdrawals in RM via FPX or other approved payment methods.
- Legal requirements: When required by law, court order, or direction from the relevant authorities.
- Platform protection: In cases of fraud investigation or security threats that require cooperation with the relevant authorities.
All third parties working with ae111 are required to comply with equivalent data protection standards and may only use the data for agreed purposes.
Your rights as an ae111 user
Every ae111 user has certain rights regarding their personal data. ae111 is committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data ae111 holds about you. Requests can be submitted via our support email.
If your data is inaccurate or incomplete, you have the right to request a correction. Basic information can be updated directly in your account settings.
You may request the deletion of your personal data upon account closure, subject to any applicable legal retention requirements.
To submit any request relating to your data rights, please contact the ae111 support team at [email protected]. We will process your request within a reasonable timeframe and provide a written response on the action taken.
Ae111 also reserves the right to decline deletion requests that conflict with legal obligations or unresolved dispute resolution requirements. In such cases, a written explanation will be provided to the user.
Policy updates and how to contact us
Ae111 reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a new update date. Users are advised to check this page periodically. Continued use of the ae111 platform after any policy change constitutes acceptance of the latest version.
For changes considered material and having a significant impact on user rights, ae111 will endeavour to provide appropriate notice via email or in-platform notification before the changes take effect.
If you have any questions about this Privacy Policy, how we handle your data, or wish to submit a privacy-related complaint, please contact the ae111 support team:
Support Email: [email protected]
FAQ: Visit page FAQ for a quick response
We aim to respond to all privacy-related enquiries within a reasonable timeframe.
Have more questions about your account?
Check the FAQ section for full guidance, or log in to manage your ae111 account privacy and security settings.